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The quality assurance system

Inpharm Co. operates in accordance with the applicable legal regulations, good business practices and business morality, and in its business, the basis for further improvement lies primarily with the requirements of the Applicable Laws on Medicinal Products and Medical Devices, the Regulations on the conditions for the wholesale distribution of medicines and medical devices as and the Guidelines of Good Distribution Practice of Medicines and Medical Devices.

Inpharm buildings and premises have been officially approved for business use and subject to regular inspections by the Ministry of Health, Sanitary Inspectorate, Pharmaceutical and Customs Inspection. The company has regular licenses for import, export, consignment, wholesale and distribution of medicines including biological products, antibiotics, narcotics, and medicines that require the preservation of the "cold chain" during transport and storage and medical devices. Inpaharm owns customs clearance authorizations for "home clearance" procedures, which facilitate and speed up customs procedures, and in the same way raises the company's responsibility and displays it as a safe partner.

The quality system implemented in the Inpharm business ensures that:

  • Only a product that has a marketing authorization can be distributed

  • The conditions for storage of medicines and other products are under control as well as during transportation

  • there is no possibility of contamination with other products

  • Medicines and other products are handled appropriately, as well as

  • all medicines and other products are stored in a defined, safe place and under defined conditions

The quality system through good distribution practices ensures that the right product is delivered in the right place, for a reasonable period of time, and that, if the need for withdrawing products from the market is revealed, this procedure is simple, efficient and fast.

Since 2007, Inpharm Co. d.o.o has complied, certified and regularly maintains and improves its quality system in accordance with the requirements of the ISO 9001 standard, which are fully implemented in the business, starting from setting the context through risk management.

From 2016 Inpharm Co. d.o.o. starts with the implementation and is certified in accordance with the requirements of OHSAS – 18001, standard for the safety and health of employees and ISO 14001 - environmental standard, since when it complies with and applies the Integrated Management System.

Environmental protection in Inpharm is considered to be the adequate use of natural resources, in this case electricity and paper, minimizing their use, as well as proper management of all types of waste generated during regular operations. This means management of packaging and pharmaceutical waste, through recycling and proper disposal or destruction, as well as management of other types of waste (municipal, electronic, etc.).

In 2019, Inpharm implements the standard 45001 : 2018, which replaces OHSAS 18001: 2007, thereby the need to comply with the above-mentioned standards is in addition to respecting the legal requirements and requirements of the standards themselves, improving and improving the quality management system itself, through commitment to the care of its employees, the work environment and the global environmental impact.

The goal of Inpharm is to build an integrated quality management system by meeting the requirements of domestic and European regulations in the domain of our business and meeting the requirements of the standards we manage.

Certificate of conformity with ISO 9001: 2015, ISO 14001: 2015 and 45001: 2018 standards is obtained through certifications by the eminent quality certification company Quality Austria.

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